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CQC Rating Good
Reasonable Adjustments
Introduction
Reasonable adjustments are a legal requirement to make sure health care services are accessible to all disabled people, (Equality Act 2010).This includes people with a physical, sensory or learning disability or a long term condition such as dementia.
We are keen to make sure our services are accessible to all our patients.
Examples of reasonable adjustments
- Longer appointment times, enabling time for explanation and understanding
- Video consultation
- Easy read documentation
- Speech to text—via Relay UK (BT service)
- Organising an interpreter
- Flexibility with appointment times
- Voice amplifier
Let us know how we can help you. Please ask at reception for a reasonable adjustments form or visit our website to view our Reasonable Adjustment policy or submit an admin Anima request asking for a form.